If you receive damaged or incorrect items please contact us within 5
business days and we will send out replacement items and arrange a
return of the items you have.
Many of our products are made from natural materials, and some these
materials are recycled. As a result, there will likely be variations in
item color and texture between production runs. We feel that such
variations add to the unique quality of our products, and are not
considered defects. However, if you are unsatisfied with your purchase
please return it and we will either exchange the item for a unit closer
to what you expected or refund your payment.
Items must be returned within 30 days of receipt of order, and must be
in unused condition. We do not accept returns of clearance or sale
items, and shipping and handling charges are not refundable, unless you
received incorrect or damaged items. You will be refunded for the
merchandise total, plus applicable sales tax paid. Please allow 14
business days for us to process your return, and one billing cycle for
the credit to appear on your credit card statement.
In order to return an item, please carefully rewrap it in its original
packaging along with a copy of the packing slip, and tell us whether you
would like a replacement or a refund. Send it back to us at:
730 29th Street 1C
Oakland, CA 94609