Shipping

Shipping rates

  • US ground orders: Free
  • US express orders and international orders: We charge the carrier rate without markup. Rates can be calculated in our shopping cart prior to checkout.

Shipping times (from completion of order to delivery)

  • US ground orders: 7-10 business days.
  • US express orders: see times listed at checkout when you select shipping method.
  • USPS Priority Mail International: 7-12 business days.
  • USPS Express Mail International: 4-6 business days.
  • USPS Global Express Guaranteed: 2-4 business days.
  • FedEx international: see times listed at checkout when you select shipping method.

Order processing
Shortly after you order from our web store you will receive an email to confirm the items ordered, address info, and shipping method. If you see any errors, please contact us immediately. After we ship your order, you will receive another email with the package tracking number and a tracking link.

If we cannot ship in a timely manner or if there is a problem with your order, we will contact you. If you don’t receive an order confirmation or shipping confirmation via email, please email us at contact@actualsf.com.

Any duties or customs imposed on international shipments are the sole responsibility of the customer.